Your computer's ready to go straight out of the box. This is just the icing on top: one hour of remote support to set it up exactly your way, accounts, apps, settings, all sorted.
Just got a new device or want it feeling more like yours? Our techs jump on remotely and handle it. No fuss, no YouTube rabbit holes, no wasted afternoon.
What's included
One hour of remote support, tailored to you. Think account setup, your go-to apps, email, Wi-Fi and peripherals, shifting your files across, updates, and general troubleshooting. If it can be done remotely in an hour, we've got you.
How it works
We'll give you a bell within 1 business day to lock in a time. Sessions run Monday to Friday, 9am-5pm (AEST). You'll need a stable connection, we'll talk you through the rest.
Running over?
If it needs more than the hour, we'll flag it and agree on the cost before continuing. No surprises.
Want us onsite instead?
We come to you across Melbourne metro for a $60 travel fee on top of the hourly rate. Email support@protechintl.com.au or call (03) 9361 2803.
Think Tech? Think ProTech.
Your computer's ready to go straight out of the box. This is just the icing on top: one hour of remote support to set it up exactly your way, accounts, apps, settings, all sorted.
Just got a new device or want it feeling more like yours? Our techs jump on remotely and handle it. No fuss, no YouTube rabbit holes, no wasted afternoon.
What's included
One hour of remote support, tailored to you. Think account setup, your go-to apps, email, Wi-Fi and peripherals, shifting your files across, updates, and general troubleshooting. If it can be done remotely in an hour, we've got you.
How it works
We'll give you a bell within 1 business day to lock in a time. Sessions run Monday to Friday, 9am-5pm (AEST). You'll need a stable connection, we'll talk you through the rest.
Running over?
If it needs more than the hour, we'll flag it and agree on the cost before continuing. No surprises.
Want us onsite instead?
We come to you across Melbourne metro for a $60 travel fee on top of the hourly rate. Email support@protechintl.com.au or call (03) 9361 2803.
Think Tech? Think ProTech.
Reviews
What Our Clients Say About Us
Genuinely the best refurbisher in Melbourne. Compared to JB Hi fi alongside other stores you will walk out of here with a better laptop than what they were originally given. They're super friendly and price their goods at deals that are impossible to refuse.
Went above and beyond my expectations. The staff are very thoughtful, and I received great communication and customer service from them. The laptop I received is in great condition, works well with the software I'm using on my PC and generously priced.
I bought an all-in-one refurbished PC online. They called me the same day informing me that the model I bought was not ready and they sent me an upgraded option without an extra charge. Very honest business.
I bought a refurbished AIO from Protech which had a minor glitch when I received it. They were very helpful and responded quickly to remedy it. Very professional. I am happy to recommend them.