Technology for everyone.
Built on purpose.
From a garage in Caroline Springs to one of Australia's most trusted refurbished tech destinations, driven by a belief that quality technology should be accessible to all.
The business began with a challenge our founder, Zak, experienced firsthand. When his children needed laptops for school, the cost of buying new devices simply wasn't practical. Looking for a better solution, he turned to refurbished technology and discovered something powerful: high-quality, reliable devices at a price that made sense.
That experience became the foundation of ProTech.
Since day one, ProTech has been built on a simple belief: technology should be accessible to every Australian family, business, and student, not just those who can afford brand-new equipment. By extending the life of quality devices through professional refurbishment, we help customers access the technology they need while reducing electronic waste and promoting a more sustainable future.
Today, ProTech continues to provide affordable, reliable technology solutions, helping Australians stay connected, productive, and empowered without compromising on quality.
Melton Business Excellence Awards
Winner of the 2021 Innovation Award.
In 2021, ProTech IT Solutions was named the winner of the Innovation Award at the Melton Business Excellence Awards, and was also a finalist for Business of the Year. Recognition that our approach to affordable, accessible technology was genuinely making a difference.
What "Refurbished" actually means to us.
Not broken devices pieced back together with generic parts. We source Ex-Demo and End of Lease machines with plenty of life left in them, and bring them back to their best with quality refurbishments and our rigorous 25-point inspection.
Ex-Demo: lightly used display and showroom units, typically in excellent condition with minimal wear.
End of Lease: corporate fleet returns from businesses that routinely upgrade their hardware. Well maintained, low mileage.
Every device must qualify through our full 25-point inspection before it reaches you, covering everything from screen and camera to microphone, speakers, ports, battery, keyboard, hinges, and every screw. If it doesn't qualify, it doesn't ship.
Our core values, every single time.
Honest and transparent in everything we do. No exceptions.
We own our decisions, learn from mistakes, and keep improving.
We look for better ways to solve problems. Tradition doesn't trump a smarter solution.
Every device we sell gets a second life. Reducing e-waste isn't a side effect of what we do, it's the point.
Come and see us.
After a device, need a repair, or want IT support for your business. We're here for you.