Keeping your business running smoothly takes more than just fixing problems when they come up. ProTech IT Solutions offers a flexible, prepaid business IT support package that gives you access to our experienced team whenever you need us โ with no lock-in contract.
Whether it's day-to-day maintenance, setting up new devices, troubleshooting, cybersecurity, point of sale systems, or anything else your business relies on, we're here to handle it. You prepay for a block of hours and use them at your own pace โ on-site, remotely, or over the phone.
What's included
Prepaid IT support hours you can use however your business needs. Common tasks include preventative maintenance, printer and email configuration, device setup and management, point of sale support, cybersecurity, and general IT troubleshooting. Packages start from $500 and can be tailored to your requirements. We're available weekdays from 8am to 8pm.
How it works
After purchase, our team will call you within 1 business day to discuss your needs and get things set up.
Hours can be used flexibly as work comes up โ no need to schedule everything in advance.
We keep a clear record of hours used so you always know where you stand.
Want to talk through your options?
Every business is different, and we're happy to put together the right package for yours. Get in touch at support@protechintl.com.au or call us on (03) 9361 2803 to have a chat.
Think Tech? Think ProTech.
Keeping your business running smoothly takes more than just fixing problems when they come up. ProTech IT Solutions offers a flexible, prepaid business IT support package that gives you access to our experienced team whenever you need us โ with no lock-in contract.
Whether it's day-to-day maintenance, setting up new devices, troubleshooting, cybersecurity, point of sale systems, or anything else your business relies on, we're here to handle it. You prepay for a block of hours and use them at your own pace โ on-site, remotely, or over the phone.
What's included
Prepaid IT support hours you can use however your business needs. Common tasks include preventative maintenance, printer and email configuration, device setup and management, point of sale support, cybersecurity, and general IT troubleshooting. Packages start from $500 and can be tailored to your requirements. We're available weekdays from 8am to 8pm.
How it works
After purchase, our team will call you within 1 business day to discuss your needs and get things set up.
Hours can be used flexibly as work comes up โ no need to schedule everything in advance.
We keep a clear record of hours used so you always know where you stand.
Want to talk through your options?
Every business is different, and we're happy to put together the right package for yours. Get in touch at support@protechintl.com.au or call us on (03) 9361 2803 to have a chat.
Think Tech? Think ProTech.

Reviews
What Our Clients Say About Us
Genuinely the best refurbisher in Melbourne. Compared to JB Hi fi alongside other stores you will walk out of here with a better laptop than what they were originally given. They're super friendly and price their goods at deals that are impossible to refuse.
Went above and beyond my expectations. The staff are very thoughtful, and I received great communication and customer service from them. The laptop I received is in great condition, works well with the software I'm using on my PC and generously priced.
I bought an all-in-one refurbished PC online. They called me the same day informing me that the model I bought was not ready and they sent me an upgraded option without an extra charge. Very honest business.
I bought a refurbished AIO from Protech which had a minor glitch when I received it. They were very helpful and responded quickly to remedy it. Very professional. I am happy to recommend them.