{"title":"IT \u0026 Technology","description":"\u003cp\u003eProfessional IT support and technology services for homes and businesses across Melbourne. From computer setup and virus removal to Wi-Fi configuration and data recovery — our experienced technicians handle it all, on-site or remotely.\u003c\/p\u003e","products":[{"product_id":"computer-setup-data-transfer","title":"Computer Setup + Data Transfer","description":"\u003cp\u003eGetting a new computer is exciting — until you realise you need to set everything up from scratch and somehow get all your files across. \u003cstrong\u003eProTech IT Solutions\u003c\/strong\u003e handles the whole thing for you, from initial setup to a complete transfer of your data from your old device to your new one.\u003c\/p\u003e\n\u003cp\u003eOur technicians configure your new computer exactly the way you need it, install your software, and migrate your files, photos, emails, and settings from your old machine. By the time we're done, you'll be up and running on your new device without missing a thing.\u003c\/p\u003e\n\u003ch2\u003eWhat's included\u003c\/h2\u003e\n\u003cp\u003eWe handle full system configuration and software installation on your new device, then migrate everything from your old one — files, photos, emails, browser bookmarks, and personal settings. We'll make sure your new computer is ready to use properly, not just turned on.\u003c\/p\u003e\n\u003ch2\u003eHow it works\u003c\/h2\u003e\n\u003cp\u003eAfter purchase, our team will call you within 1 business day to arrange a convenient time for your setup.\u003cbr\u003eWe offer both \u003cstrong\u003eremote and on-site service\u003c\/strong\u003e, though for data transfers we often recommend on-site so we can work with both devices directly.\u003cbr\u003eIf we can't complete the transfer, you don't pay. That's our no fix, no fee guarantee.\u003c\/p\u003e\n\u003ch2\u003ePrefer an in-person visit?\u003c\/h2\u003e\n\u003cp\u003eWe offer on-site support within \u003cstrong\u003eMelbourne metro\u003c\/strong\u003e for an additional travel fee of \u003cstrong\u003e$60\u003c\/strong\u003e on top of the standard service rate.\u003cbr\u003eGet in touch at \u003ca href=\"mailto:support@protechintl.com.au\"\u003esupport@protechintl.com.au\u003c\/a\u003e or call us on \u003cstrong\u003e(03) 9361 2803\u003c\/strong\u003e to arrange.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eThink Tech? Think ProTech.\u003c\/em\u003e\u003c\/p\u003e","brand":"ProTech IT Solutions","offers":[{"title":"Default Title","offer_id":49840956342512,"sku":"G2ULAPDATF","price":198.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0653\/3444\/4272\/files\/02-data-transfer.png?v=1781502448"},{"product_id":"printer-setup","title":"Printer Setup","description":"\u003cp\u003eGetting a printer to actually work the way it should can be surprisingly frustrating. \u003cstrong\u003eProTech IT Solutions\u003c\/strong\u003e takes care of the whole setup — from installation and drivers to wireless configuration — so your printer is up and running without the headache.\u003c\/p\u003e\n\u003cp\u003eWhether you've just bought a new printer, moved to a different router, or can't figure out why it stopped working, our technicians will get it connected and printing properly across all your devices. No more \"printer not found\" errors.\u003c\/p\u003e\n\u003ch2\u003eWhat's included\u003c\/h2\u003e\n\u003cp\u003eWe handle full printer installation and driver setup, configure your printer for wireless or wired connection, connect it to your PC, laptop, and mobile devices, and run a test print to confirm everything is working before we're done. If there are any issues, we sort them on the spot.\u003c\/p\u003e\n\u003ch2\u003eHow it works\u003c\/h2\u003e\n\u003cp\u003eAfter purchase, our team will call you within 1 business day to arrange a convenient time for your setup.\u003cbr\u003eWe offer both \u003cstrong\u003eremote and on-site service\u003c\/strong\u003e — for most printer setups, on-site is the quickest way to get everything sorted.\u003cbr\u003eSessions are available \u003cstrong\u003eMonday to Friday, 9am–5pm (AEST)\u003c\/strong\u003e.\u003c\/p\u003e\n\u003ch2\u003ePrefer an in-person visit?\u003c\/h2\u003e\n\u003cp\u003eWe offer on-site support within \u003cstrong\u003eMelbourne metro\u003c\/strong\u003e for an additional travel fee of \u003cstrong\u003e$60\u003c\/strong\u003e on top of the standard service rate.\u003cbr\u003eGet in touch at \u003ca href=\"mailto:support@protechintl.com.au\"\u003esupport@protechintl.com.au\u003c\/a\u003e or call us on \u003cstrong\u003e(03) 9361 2803\u003c\/strong\u003e to arrange.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eThink Tech? Think ProTech.\u003c\/em\u003e\u003c\/p\u003e","brand":"ProTech IT Solutions","offers":[{"title":"Default Title","offer_id":49840956440816,"sku":null,"price":119.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0653\/3444\/4272\/files\/03-printer-setup.png?v=1781502439"},{"product_id":"business-it-support-package","title":"Business IT Support Package","description":"\u003cp\u003eKeeping your business running smoothly takes more than just fixing problems when they come up. \u003cstrong\u003eProTech IT Solutions\u003c\/strong\u003e offers a flexible, prepaid business IT support package that gives you access to our experienced team whenever you need us — with no lock-in contract.\u003c\/p\u003e\n\u003cp\u003eWhether it's day-to-day maintenance, setting up new devices, troubleshooting, cybersecurity, point of sale systems, or anything else your business relies on, we're here to handle it. You prepay for a block of hours and use them at your own pace — on-site, remotely, or over the phone.\u003c\/p\u003e\n\u003ch2\u003eWhat's included\u003c\/h2\u003e\n\u003cp\u003ePrepaid IT support hours you can use however your business needs. Common tasks include preventative maintenance, printer and email configuration, device setup and management, point of sale support, cybersecurity, and general IT troubleshooting. Packages start from $1,680 and can be tailored to your requirements. We're available weekdays from 8am to 8pm, and on weekends and public holidays too.\u003c\/p\u003e\n\u003ch2\u003eHow it works\u003c\/h2\u003e\n\u003cp\u003eAfter purchase, our team will call you within 1 business day to discuss your needs and get things set up.\u003cbr\u003eHours can be used flexibly as work comes up — no need to schedule everything in advance.\u003cbr\u003eWe keep a clear record of hours used so you always know where you stand.\u003c\/p\u003e\n\u003ch2\u003eWant to talk through your options?\u003c\/h2\u003e\n\u003cp\u003eEvery business is different, and we're happy to put together the right package for yours. Get in touch at \u003ca href=\"mailto:support@protechintl.com.au\"\u003esupport@protechintl.com.au\u003c\/a\u003e or call us on \u003cstrong\u003e(03) 9361 2803\u003c\/strong\u003e to have a chat.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eThink Tech? Think ProTech.\u003c\/em\u003e\u003c\/p\u003e","brand":"ProTech IT Solutions","offers":[{"title":"Default Title","offer_id":49840958570736,"sku":null,"price":1680.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0653\/3444\/4272\/files\/07-business-it.png?v=1781502409"},{"product_id":"data-recovery-backup","title":"Data Recovery \u0026 Backup","description":"\u003cp\u003eLosing important files can feel devastating — but in many cases, they're not gone for good. \u003cstrong\u003eProTech IT Solutions\u003c\/strong\u003e provides professional data recovery for computers, laptops, hard drives, and other devices, along with reliable backup solutions to make sure it never happens again.\u003c\/p\u003e\n\u003cp\u003eWhether your files were accidentally deleted, your hard drive has failed, or your device was hit by ransomware, our technicians will do everything possible to recover what's important to you. And once your data is safe, we'll help you set up a proper backup system so you're always protected going forward.\u003c\/p\u003e\n\u003ch2\u003eWhat's included\u003c\/h2\u003e\n\u003cp\u003eWe attempt recovery of lost, deleted, or corrupted files from computers, laptops, external drives, and more. We'll also set up a reliable backup solution tailored to your needs — whether that's cloud backup, external drive backup, or both — so you're never left exposed again. If we can't recover your data, you don't pay.\u003c\/p\u003e\n\u003ch2\u003eHow it works\u003c\/h2\u003e\n\u003cp\u003eAfter purchase, our team will call you within 1 business day to assess your situation and arrange a convenient time.\u003cbr\u003eWe offer both \u003cstrong\u003eremote and on-site service\u003c\/strong\u003e depending on the nature of the issue.\u003cbr\u003eSessions are available \u003cstrong\u003eMonday to Friday, 9am–5pm (AEST)\u003c\/strong\u003e.\u003c\/p\u003e\n\u003ch2\u003ePrefer an in-person visit?\u003c\/h2\u003e\n\u003cp\u003eWe offer on-site support within \u003cstrong\u003eMelbourne metro\u003c\/strong\u003e for an additional travel fee of \u003cstrong\u003e$60\u003c\/strong\u003e on top of the standard service rate.\u003cbr\u003eGet in touch at \u003ca href=\"mailto:support@protechintl.com.au\"\u003esupport@protechintl.com.au\u003c\/a\u003e or call us on \u003cstrong\u003e(03) 9361 2803\u003c\/strong\u003e to arrange.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eThink Tech? Think ProTech.\u003c\/em\u003e\u003c\/p\u003e","brand":"ProTech IT Solutions","offers":[{"title":"Default Title","offer_id":49840958669040,"sku":null,"price":119.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0653\/3444\/4272\/files\/08-data-recovery.png?v=1781502401"},{"product_id":"wi-fi-network-setup","title":"Wi-Fi \u0026 Network Setup","description":"\u003cp\u003eA slow or unreliable Wi-Fi connection shouldn't be something you just put up with. \u003cstrong\u003eProTech IT Solutions\u003c\/strong\u003e provides professional Wi-Fi and network setup for your home or business, so you can get connected properly and stay that way.\u003c\/p\u003e\n\u003cp\u003eWhether you're setting up a new router, extending your Wi-Fi coverage, or getting all your devices talking to each other, our technicians handle the whole thing. No more dead zones, dropped connections, or devices that just won't connect.\u003c\/p\u003e\n\u003ch2\u003eWhat's included\u003c\/h2\u003e\n\u003cp\u003eWe handle full router and modem installation and configuration, optimise your Wi-Fi for the best possible speed and coverage throughout your space, connect all your devices to the network, and configure your security settings to keep things safe. If you have smart home devices, printers, or work equipment to connect, we'll sort those too.\u003c\/p\u003e\n\u003ch2\u003eHow it works\u003c\/h2\u003e\n\u003cp\u003eAfter purchase, our team will call you within 1 business day to arrange a convenient time for your setup.\u003cbr\u003eWi-Fi and network work is typically done \u003cstrong\u003eon-site\u003c\/strong\u003e, so we can properly assess your space and ensure full coverage.\u003cbr\u003eSessions are available \u003cstrong\u003eMonday to Friday, 9am–5pm (AEST)\u003c\/strong\u003e.\u003c\/p\u003e\n\u003ch2\u003eNeed more help?\u003c\/h2\u003e\n\u003cp\u003eIf your setup involves multiple access points, business-grade networking, or anything more involved, we'll let you know upfront and agree on any additional time or costs before continuing. No surprises.\u003c\/p\u003e\n\u003ch2\u003eGet in touch\u003c\/h2\u003e\n\u003cp\u003eReady to get connected? Reach us at \u003ca href=\"mailto:support@protechintl.com.au\"\u003esupport@protechintl.com.au\u003c\/a\u003e or call us on \u003cstrong\u003e(03) 9361 2803\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eThink Tech? Think ProTech.\u003c\/em\u003e\u003c\/p\u003e","brand":"ProTech IT Solutions","offers":[{"title":"Default Title","offer_id":49840958963952,"sku":null,"price":119.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0653\/3444\/4272\/files\/09-wifi-setup.png?v=1781502390"},{"product_id":"digital-security-check","title":"Digital Security Check","description":"\u003cp\u003eStaying safe online takes more than a strong password. \u003cstrong\u003eProTech IT Solutions\u003c\/strong\u003e offers a comprehensive digital security check that examines your devices, accounts, and network for vulnerabilities — and tells you exactly what to do about them.\u003c\/p\u003e\n\u003cp\u003eOur technicians look beyond the obvious. From weak firewall settings to exposed accounts and outdated software, we find the gaps and give you clear, actionable steps to close them. You'll come away with a much clearer picture of your digital security — and how to keep it that way.\u003c\/p\u003e\n\u003ch2\u003eWhat's included\u003c\/h2\u003e\n\u003cp\u003eWe run a full vulnerability scan across your devices and network, review your password security and account settings, check your software and firewall health, and deliver a written report with our recommendations. No jargon — just clear guidance on what needs attention and how to fix it.\u003c\/p\u003e\n\u003ch2\u003eHow it works\u003c\/h2\u003e\n\u003cp\u003eAfter purchase, our team will call you within 1 business day to arrange a convenient time for your check.\u003cbr\u003eWe offer both \u003cstrong\u003eremote and on-site service\u003c\/strong\u003e — whichever suits you best.\u003cbr\u003eSessions are available \u003cstrong\u003eMonday to Friday, 9am–5pm (AEST)\u003c\/strong\u003e.\u003c\/p\u003e\n\u003ch2\u003ePrefer an in-person visit?\u003c\/h2\u003e\n\u003cp\u003eWe offer on-site support within \u003cstrong\u003eMelbourne metro\u003c\/strong\u003e for an additional travel fee of \u003cstrong\u003e$60\u003c\/strong\u003e on top of the standard service rate.\u003cbr\u003eGet in touch at \u003ca href=\"mailto:support@protechintl.com.au\"\u003esupport@protechintl.com.au\u003c\/a\u003e or call us on \u003cstrong\u003e(03) 9361 2803\u003c\/strong\u003e to arrange.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eThink Tech? Think ProTech.\u003c\/em\u003e\u003c\/p\u003e","brand":"ProTech IT Solutions","offers":[{"title":"Default Title","offer_id":49840959160560,"sku":"G2USECUCHK","price":158.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0653\/3444\/4272\/files\/11-security-check.png?v=1781502373"},{"product_id":"virus-malware-removal","title":"Virus \u0026 Malware Removal","description":"\u003cp\u003eIf your computer is running slow, showing pop-ups, or behaving strangely, there's a good chance something harmful is on it. \u003cstrong\u003eProTech IT Solutions\u003c\/strong\u003e provides a thorough virus and malware removal service to clean your device, restore its performance, and help protect it from future threats.\u003c\/p\u003e\n\u003cp\u003eWhether it's a virus, spyware, ransomware, or any other malicious software, our experienced technicians will scan your system, remove everything harmful, and get your device running the way it should. No half-measures, no leftover threats.\u003c\/p\u003e\n\u003ch2\u003eWhat's included\u003c\/h2\u003e\n\u003cp\u003eWe perform a complete scan of your device, identify and remove all detected threats, and restore your system's performance. Once your device is clean, we'll recommend the right security software and settings to keep you protected going forward.\u003c\/p\u003e\n\u003ch2\u003eHow it works\u003c\/h2\u003e\n\u003cp\u003eAfter purchase, our team will call you within 1 business day to arrange a convenient time.\u003cbr\u003eWe offer both \u003cstrong\u003eremote and on-site service\u003c\/strong\u003e — whichever works best for you.\u003cbr\u003eIf we can't fix it, you don't pay. That's our no fix, no fee guarantee.\u003c\/p\u003e\n\u003ch2\u003ePrefer an in-person visit?\u003c\/h2\u003e\n\u003cp\u003eWe offer on-site support within \u003cstrong\u003eMelbourne metro\u003c\/strong\u003e for an additional travel fee of \u003cstrong\u003e$60\u003c\/strong\u003e on top of the standard service rate.\u003cbr\u003eGet in touch at \u003ca href=\"mailto:support@protechintl.com.au\"\u003esupport@protechintl.com.au\u003c\/a\u003e or call us on \u003cstrong\u003e(03) 9361 2803\u003c\/strong\u003e to arrange.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eThink Tech? Think ProTech.\u003c\/em\u003e\u003c\/p\u003e","brand":"ProTech IT Solutions","offers":[{"title":"Default Title","offer_id":49840959258864,"sku":null,"price":119.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0653\/3444\/4272\/files\/12-virus-removal.png?v=1781502329"}],"url":"https:\/\/www.protechintl.com.au\/collections\/it-technology.oembed","provider":"ProTech IT Solutions","version":"1.0","type":"link"}