+61 3 9361 2803


6 Ryan Lane, Caroline Springs VIC, 3023, Australia


Can I replace my products?

All our Products & Services come with a 100 Day Replacement Warranty which includes replacement or repair of the product however no replacements will be accepted if there are the following cases;

Incurred a fault due to electrical surge and software issue.

Changed your mind and no longer want the product.

Found the product cheaper elsewhere.

Damaged the product by misusing it (such as Water Damaged, Overheating, Body damage).

Used the product for a long time and the problem is as a result of usual wear and tear.

Using the product outside the manufacturer’s guidelines

ProTech IT Solutions will NOT be liable for any loss of Data.